Product · Delphi

Delphi

Compliance, financial solutions & audit-readiness intelligence for Australian aged care and NDIS providers. Delphi brings your obligations, evidence, clinical records and financial data into one governed platform — so compliance is continuous, revenue is fully recovered, and every claim of conformance is backed by a record.

Australian hosted Provider-internal platform
NDIS Support at Home Residential Aged Care
The value proposition

Audit-ready, every day

Delphi turns the scramble before an audit into business-as-usual — purpose-built for Australian aged care and the NDIS, and hosted in Australia.

Continuous audit-readiness

Ready any day of the year

  • Evidence-linked audit packs, assembled continuously
  • Live gap detection the moment a gap opens
  • Star-rating simulation before an assessor ever visits

Financial solutions

Surface the revenue you're leaking

  • Claim-integrity checks across every program
  • Recoverability simulator quantifies what you're entitled to
  • Covers NDIS, Support at Home and AN-ACC

Compliance risk, controlled

One defensible system of record

  • Every register, obligation and incident in one place
  • Deny-by-default access, fully audited
  • Change history with one-click rollback

Australian & secure by design

Built for sensitive care data

  • Region-locked to Australia
  • Tenant-isolated at the data layer, encrypted per tenant
  • Single sign-on with MFA
Backed by a record — always

Every obligation is mapped to live evidence, and every change is captured, attributed to a person, and reversible. Nothing lapses; nothing is unaccounted for.

What Delphi does

A complete compliance & financial solutions workbench

Delphi replaces a patchwork of spreadsheets, shared drives and point tools with a single governed system — every module role-scoped, audited, and linked to the evidence behind it.

Audit Readiness Studio

Continuous, evidence-linked audit packs

  • See evidence gaps the moment they open
  • Drill straight through to the obligation
  • Simulate star ratings before an assessor visits

Compliance & Quality registers

One defensible, audited system

  • Incidents, restrictive practices & behaviour support plans
  • Complaints, risk & continuous improvement (CAPA)
  • Governance & internal audits

Financial solutions & claims integrity

Quantify and close revenue leakage

  • Claim-integrity checks before revenue slips away
  • Revenue Leakage & Recoverability Simulator
  • Runs on finance, rostering & clinical data via built-in connectors

Care & Clinical

The evidence base auditors & funders expect

  • Care minutes & RN-coverage tracking
  • Quality indicators & care plans
  • Editable progress notes

Obligations & Conformance

A living register of what you owe

  • Regulatory obligations mapped to your evidence
  • Nothing lapses unnoticed
  • Every conformance claim backed by a record

Workforce assurance

Flagged before it expires

  • Worker screening, training & qualifications
  • Supervision & code-of-conduct records
  • Proactive expiry alerts

Documents & Evidence

Version-controlled, review-tracked

  • Version-controlled policies & evidence
  • Review-due tracking
  • One-click linkage into every register & audit pack

Rights, Consent & Participants

A complete participant record

  • Charter of Rights & consent
  • Communications history
  • Across NDIS, Support at Home & Residential Care
Security & data residency

Trusted with sensitive care data

Delphi is built for the sensitivity of aged-care and disability records — Australian-hosted, isolated per provider, and defensible end to end.

Australian data residency

The whole platform is region-locked to Australia and enforced by policy — no data leaves the country.

Tenant isolation

Row-level security and per-tenant encryption keys keep each provider's data provably separate.

SSO & role-based access

Single sign-on with MFA; role personas that are deny-by-default, scoped by module and site.

Complete audit trail

Every change captured before and after, attributed to a person, and reversible — with one-click rollback.

Separated planes

The provider app and the platform-operator console are isolated identity planes, each with independent access control.

Lean & resilient

A serverless architecture that scales to zero when idle — secure and cost-efficient, without heavy always-on infrastructure.

Optional add-on

Delphi Intelligence — answers you can stand behind

An AI assistant grounded strictly in your own records — never a generic chatbot. It answers compliance and financial questions with citations to the exact register entry, and a person always reviews before anything is actioned or lodged.

Grounded & cited

Every answer traces back to a record — and is role-filtered, so users only ever see what they're entitled to.

Tenant-isolated

The assistant can only ever see your data — isolation enforced at the platform layer, never left to the request.

Human-in-the-loop

Drafts route to an AI review queue with their own reference; the assistant never submits to a regulator.

Guardrails: Australian-hosted, region-pinned models · per-tenant spend guardrails with a monthly budget alarm · a per-tenant entitlement, switched on only for providers who choose it.

Request a demonstration

See Delphi on your own data

Less risk, more recovered revenue, provable quality. Bring your registers, claims and rosters into a single audit-ready platform — configured for NDIS, Support at Home or Residential Aged Care.